Frequently asked questions and answers
[About the product and the single-stroke dragon drawing]
⇒We hope you will choose your color for a variety of reasons, such as your favorite color, image color/lucky color, color you use for reference in Feng Shui, color based on information such as characteristics, meanings, and images from personal color/color coordination/color therapy diagnoses, or a color that you intuitively feel something about. Please note that the benefits and blessings you can receive are the same for all "types/colors."
⇒At Kyoto One-Stroke Dragon Painting, we do not have any regulations regarding the direction or orientation of the enshrinement. Based on that premise, if there is a location that is as bright as possible and where there are many opportunities for people to view it, we recommend that you do so. However, we understand that each person who receives an order will have various circumstances, reasons, and thoughts, so it is not required. We would appreciate your understanding that this information is provided as a reference when selecting a place to enshrine (your home, company, various facilities, individual rooms, etc.).
⇒All are printed reproductions. Kyoto-based dragon artist Teshima Keisuke has thoroughly examined and supervised the reproductions, striving to achieve the same level of accuracy as the originals down to the smallest detail. Specifically, the originals are drawn specifically for each product, and then converted into high-precision plate data, followed by high-resolution printing and special processing/production.
⇒We carefully consider and select the most suitable printing method for each product, taking into account its characteristics, specifications, intended use, and quality. *Each printing method is clearly stated in the specifications section of each product page.
⇒The QR code for protection (prayer, wish, feeling) that is designed on each product is a QR code that will take you to a projection function (video) so that you can pray at any time and feel and receive the protection and benefits.
May your prayers and wishes be fulfilled/come true
[Prayer scene (example)]
- At any time, at your discretion
- For daily prayers
- When you have a request or prayer
- When business meetings, negotiations, exams, games, important matters, projects, etc. occur
- I want to feel courage and vitality
- When you're feeling good and want to feel even better
- When I feel down
- For refreshment and relaxation
- At any time or just when
- Share with your family, friends, loved ones, coworkers, and others
⇒The following products can be printed. Please refer to each product page for details.
Prayer and worship frame/Reproduction painting (frame type)
[About ordering]
⇒As each order is made individually, we cannot accept any changes or cancellations after your order has been placed. Thank you for your understanding and patience.
If you do not receive an email, please check the following:
① Has it been sorted into your [Spam] or [Trash] folder?
If your security software or email software has a spam prevention function, it may be automatically sorting the email into the "Spam" or "Trash" folder.
If your email is being treated as spam, please add it to your allowed email list so that you can receive emails from the sender address of the application completion email (@t.shopifyemail.com).
Depending on the email software you use, such as Yahoo! Mail or Gmail, you can remove the email by selecting "Not spam" in your spam folder.
②Do you have settings to reject emails or spoofed emails?
If you are using a carrier email address (such as docomo.ne.jp / au.com / ezweb.ne.jp / softbank.ne.jp / i.softbank.jp), please disable all domain restrictions or remove @. Please specify the t.shopifyemail.com domain as your receiving domain.
*The setting method varies depending on the carrier, so please refer to the website of your mobile carrier.
*If you have checked steps ① and ② above but have not received an email, we apologize for the inconvenience, but please contact us using the inquiry form.
⇒As a general rule, we do not accept returns or exchanges. However, although we take every precaution to ensure quality control, if there is a defect in the product you receive, we will replace it. We apologize for the inconvenience, but please contact us via the inquiry form within one week of receiving the product.
⇒We also accept direct applications other than via the internet. Please contact the secretariat listed below by phone for further details.
06-6981-0331 (Reception hours: Weekdays 9:00-18:00)
[Payment]
⇒The payment methods we accept are listed in accordance with the Specified Commercial Transactions Act . Please check further.
⇒We are able to accommodate your request. Please contact us using the inquiry form .
⇒This website is operated by the Shopify system, an online shopping service, and is SSL (Secure Socket Layer) compatible. All information is encrypted by SSL, so it cannot be read while being transmitted over the Internet. https://www.shopify.com/jp
[Shipping Information]
⇒Delivery times vary depending on the product and delivery area, and are listed on each product page.
⇒If you order using the same delivery address and shipping method (Takkyubin/Yu-Packet), there will be no additional shipping charges for the second or subsequent items.
⇒ Varies depending on the product. Please check further.
⇒It depends on the product. Please check the delivery information .
⇒We are very sorry, but we are not currently able to respond to this request.
⇒We are responding via our overseas site (English version).
⇒You can specify this on the delivery address information input screen.
⇒We can accommodate this request. Please check the delivery information .
⇒We do not include an invoice with the amount listed when you place your order. You can download the invoice from the URL included in the shipping completion email.
【others】
⇒Please note that we will respond to inquiries by phone as follows:
Kyoto Ichibutsuryu Office for Good Fortune, Protection, and Matchmaking
06-6981-0331 (Weekdays 9:00-18:00)
We are always happy to respond to inquiries via email (contact form). We apologize for any inconvenience, but depending on the situation, it may take some time for us to respond. Thank you for your understanding in advance.